– Fred C., Mooresville, NC
Walt Disney once said, “Whatever you do, do it well. Do it so well that when people see you do it they will want to come back and see you do it again and they will want to bring others and show them how well you do what you do.”
The greatest compliment that someone can give me is the referral of my services to their friends and family. I feel very blessed to call this a “job” because it is truly a dream come true for me to be able to help families have stress-free, magical vacations at places so near and dear to my heart.
Below are a few testimonials from some amazing families I have been fortunate enough to work with.
Thank you to all my clients for Making Memories with the Mouse!
“Jennifer’s boys went to school with my daughter and when I found out that she was with the Ears of Experience team I jumped at the chance to have her plan our Disney vacation. It had been years since I had been to Disney and this was my daughter’s first trip; I had no clue where to begin other than I knew we wanted to attend Mickey’s Not So Scary Halloween Party. After talking with Jennifer she knew exactly what to do to make it a memorable trip! Jennifer took care of all details- big and small- all we had to do was show up! It was the personal touches, like arranging reservations at a Princess dining experience after my daughter had been to Bibbidi Bobbidi Boutique so “the princess could have dinner with a ‘real’ princess” that really made it special. Jennifer even took care of a PhotoPass problem while we were at the parks so we didn’t have to worry about it. Her tips and recommendations were on point and so helpful. We definitely will not make Disney plans without Jennifer- ever!! We seriously cannot say enough good things about how knowledgable, awesome and easy to work with Jennifer has been!!! THANK YOU!!!”
– Rebecca L., North Carolina
Sarah P.’s children outside “Dumbo the Flying Elephant”
“Jennifer gave us an experience we never could have had on our own and one we will cherish for a lifetime. I have always known when the time came for our family to go to Disney World I wanted Jennifer to plan it for me. It was truly one of the best decisions I have ever made. Jennifer’s vast knowledge of the many facets of Disney coupled with her incredible attention to detail provided us a truly magical experience. She planned every aspect. All we had to do was show up and follow her plan. She gave us a schedule that was detailed while at the same time flexible. Because she personally has traveled to Disney with people of all ages she knew exactly how to accommodate traveling with three small children. She answered every question before I even knew to ask it. I will never go to Disney without her guidance and for the experience she has already provided us, I am forever grateful.”
– Sarah P., Birmingham, Alabama
“Jennifer exceeded expectations – She was awesome! She was quick to respond to any questions I had and was always pleasant to deal with. I will use her services again because of the high quality level of customer service she provided. This was our first WDW trip and I was freaking out about how I was going to pull this off on my own but then I found Jennifer with Ears of Experience, she was absolutely wonderful!!!! She was prompt, attentive and most of all we really felt she truly, truly cared and wanted us have a dream come true vacation. Thanks to Jennifer, we did!!! She worked very hard for us and I had a lot of questions and changes. Everything was perfect!!!! I have and will continue to recommend this service to everyone. Thank you Jennifer !!!!! THANK YOU, THANK YOU, THANK YOU!!!!! You Exceeded expectations !!! Incredible!!! Dependable!! Customer Service beyond compare! You helped create beautiful memories for our family and made it completely stress free by planning every day out for us. THANK YOU!!!!
– Erin H., Hickory, North Carolina
Erin H. and her daughter – a First Trip and a Birthday Celebration!
Cara D. and her family on Disney Castaway Cay, in front of the Disney Fantasy
“I would like to say we are Disney Junkies. I have used several travel agents along the way, and I finally found our “one.” She called me before our trip, she texted me when we got back… I felt like she was as excited as we were. She is amazing and will jump through hoops to get you what you want. Thank you Jennifer.”
– Cara D., Charlotte, North Carolina
Jennifer, I just wanted to say THANK YOU for all you did to make sure we had a perfect vacation in Disney World! You went above and beyond to make sure we had that magical vacation! I am so happy we used your services and had your expertise in our corner while we navigated the fun and complex world while in the Mouse’s house! The Art of Animation was great to stay at and we had plenty of room for all 5 of us. The Fastpass game was so much easier with all of your great tips and tricks and reservations that you made for us. I am so thankful and ever so grateful that we used you as our agent and would never do a Disney trip without you! YOU ARE THE BEST!”
– Kathleen V., Denver, North Carolina
Jennifer was incredible!!! She helped us plan a wonderful Disney World vacation in 2 weeks. We could not have done it without her help. She was always available to answer all my questions. We were able to fit so much in the short amount of time we were there thanks to her. She was able to secure reservations, give us tips and plan our days at the parks. I would not even attempt to go to Disney without her expertise!!! She is so sweet and sincerely wanted our family to get the best Disney experience….and we did!!!”
– Blythe E., Huntsville, Texas
“Jennifer was a huge help in planning our trip to Disneyland! My friend and I took our daughters together and although we’re long-time Disney veterans and pretty “low maintenance” (didn’t want dinner reservations or special events to plan), just having Jennifer’s help in booking the room and park hopper tickets was a wonderful thing to take off my plate. Will definitely use her again and recommend to others!”
– Laura M., Haleiwa, Hawaii
“I highly recommend Jennifer. Going to Disney is a big deal – we were spending a lot of money and wanted to make sure our little girls got the magical Disney experience. I was completely overwhelmed with the thought of planning on my own. Jennifer was the best… I got to enjoy the entire vacation with the security of knowing she considered every detail. The itineraries were very helpful and laid out our vacation day by day with tips. Can’t say enough good things about Jennifer and this service. Thank you for everything! We had a great time!”
– Lisa D., Stanley, North Carolina
“I’ve known Jennifer and her family for years, and they are long-time Disney aficionados. I wasn’t sure that I needed a trip planner, because I planned our last trip and like to plan things…but Jennifer said she would only help as much or as little as I wanted, so I decided to try it out. This trip included my mother-in-law Rebecca and brother-in-law Joey, who has CP. Jennifer sent me some information about visiting Disney World with someone with special needs, which I forwarded to my mother-in-law; it helped us decide what rides and shows were going to be enjoyable for Joey.
“Jennifer notified me about a couple of special things that came up after we booked (new dining package and new nighttime show at MK), and made sure we could take advantage of them. She was also able to find a Florida resident discount for the in-laws that was previously non-existent. Long story even longer (HA!), Jennifer helped us plan a trip that included other family members for a portion of the vacation and just us for the rest, which could be a little complicated, especially with one family member having special needs. She never overstepped, and let me plan things when I wanted to do so. She texted us while we were in the parks to wish us a happy anniversary, which was especially nice! Even though we’ve been friends for a long time, I know Jennifer treats all her clients with the same personal touch and willingness to use her “pixie dust” to help make everyone’s trip even more special (my one room request was to not have a view of a parking lot…Jennifer was able to request specific rooms that overlooked a beautiful wooded area, which was a nice touch!). I would recommend Jennifer to anyone traveling to Disney, even if you don’t think you need help. She’s awesome, and she loves doing it!!”
– Meggan H., Lumberton, North Carolina
Meggan and her husband celebrating their anniversary on their Walt Disney World® Vacation
“Jennifer helped me plan our families first visit to Disney in early February 2017. She was phenomenal to work with, from our very first conversation (a phone call while she was on vacation) asking me all sorts of random questions about what my family likes and our eating habits and what we want from a vaca. All these questions made sense because she picked the perfect hotel (Contemporary) for us, every meal reservation was on point and all the fast passes were the things we liked the most but didn’t know what they were until we got there. I let her take the wheel completely and do all our fast passes and dining reservations. All our reservations and FP were well timed and close together so we weren’t hoping back and forth across the park. She updated me every time a new promo came up and told me if I was eligible or not based on our dates ect. ect. I asked her a million and one questions which she always promptly answered and with detail and knowledge. She told me she would send out an information packet before we left and I think she should have called it a manual for Disney!! Everything you’ve ever read on any mom blog about tips and tricks and just general information about Disney was in this packet. Everything that I didn’t have time to look up but definitely needed to know before I went. It even included extras like line buster trivia for the kiddo and maps of every park.
“Once at the park I would have the most random questions and I would text her and she answered. I stumped her 1 time but she reached out to other planners and answered my question fast. I went from 1 Disney expert at my disposal to 5! I just seriously can’t say enough good things about Jennifer and her ability to make your trip effortless and easy. All you have to do is show up she will have the rest worked out for you so it is actually a vacation! And she does it all with a smile, and infectious excitement and genuinely wants you to fall in love with Disney like she has and have a magical vacation with nothing but smiles! If you don’t take advantage of her FREE service and knowledge and expertise you are crazy!”
– Danielle T., Greensboro, North Carolina
“We decided to take our Daughter to Disney for her first time. Having not been myself in over 25 years and my hubby a 1st too I knew we needed help. A friend gave me Jennifer’s name and she was a BLESSING! She listened to my needs, concerns, and all the crazy in between. She was patient, honest, and INCREDIBLY HELPFUL!!!!! My Mom and Sister decided to join us and Jennifer helped make sure we were all taken care of! We HIGHLY recommend her services! She is unbelievably organized, detailed, and EXPERIENCED! Give her a try, you will be glad you did!”
– Jennifer J., Salisbury, North Carolina
Jennifer J. & the “Official Princess Protection” crew and the princess herself having a blast in Epcot®
“Jennifer helped us plan our fantastic Disney World trip and I will be forever grateful! I am not one that likes to plan vacations because I get so overwhelmed. When I was contacted by Jennifer offering her services I immediately took her up on her offer!! From the very beginning she was enthusiastic and eager to help make our trip the very best experience for us. She is extremely attentive, well acquainted with the parks and quick to respond to emails or text. I have recommended her to at least 3 of my friends/co-workers and look forward to using her in the future!!! Thank you Jennifer for being so AWESOME!!!!!”
– Lauren O., China Grove, NC
“Jennifer was amazing in helping us plan our daughter’s first Disney experience! She was super responsive to my questions, and very quickly worked to put together an amazing 4 days for us! I have recommended many folks to her, and will continue to do so based on our experience! Thanks again for everything, Jennifer! You are a blessing!”
– Rachele C., Denver, North Carolina
Rachele C. and her family enjoying a Day at Magic Kingdom® Park
“Jennifer Henneman planned the perfect Disney trip for our family! Taking a 5-year-old, 3-year-old and 9-month old on a vacation is stressful enough without having to plan and book everything as well! It was my first visit to Disney as well so I needed help deciding how to spend our time. Jennifer completely planned our trip according to our budget (she even found a discount for us after we booked and reduced our total cost!), our kids’ likes/dislikes, and our ability to rest at certain times during the day! She strategically planned our FastPasses to skip the longer lines at the busier times of the day. The pre-travel packet she sent us contained every piece of information we needed, but the most important and useful piece for us was a list of her top suggestions for us to see/ride. We almost completed her entire list- it was spot on! We will definitely ask Jennifer to help us plan our next trip! Thank you for making our experience so wonderful!!!”
– Jamie G., Lexington, Kentucky
“Wow! Jennifer did an excellent job! I’ve done Disney before where I planned everything and having Jennifer do it was SO MUCH BETTER! We were part of a group of 11 people, so we had all kinds of requests. First, she arranged our rooms spot on! A great resort with a perfect location at the resort and 4 rooms side-by-side. Exactly what we needed. She got all of our fastpasses, which was quite a feat because our large group had lots of varying interests. Her daily tips made every day at each park perfect! She thought of things I never would have thought of and had ideas I had not read in any book. All future Disney trips will be planned by Jennifer from start to finish, and I keep running my mouth telling everyone else what a great job she did.”
– Jalyn W., Plano, Texas
The Dawsons in front of Cinderella Castle
“We contacted Jennifer in December to help plan a trip in January! She was very willing to be of assistance on such short notice. She did an outstanding job! She kept in close contact with us providing all the information we needed to ensure a magical week at Disney! She even contacted us several times during our stay to ensure we were having no issues that she could address. Her knowledge of Disney and the information she provided prior to our trip was exceptional!! If you are thinking about a trip to Disney highly recommend contacting Jennifer! Thank you Jennifer for making our first family trip to Disney a great experience! “
– The Dawson & Quick family, Granville, Ohio
“After tentatively planning a trip for months, but not committing to it until the month of, Jennifer was still able to create us an amazing trip to WDW! This was our first time and I was so nervous because I had NO idea what I was doing! She respond to all 5000 (or so) texts that I had, within minutes! Haha! So thankful for her help making it a memorable trip! I highly recommend her services of planning your next vacation to Disney!!”
– Carey B., Denver, North Carolina
Carey B.’s daughter meets Elsa at the Royal Sommerhus in Epcot®
Shanna L’s son meeting Darth Vader at Disney’s Hollywood Studios®
“Jennifer was so easy to work with from beginning to end with our travel plans. Detailed in everything she did and always so helpful. Couldn’t have asked for a better person to work with and she went above and beyond in so many ways. We had a great time and look forward to another trip with her planning it. Thank you again Jennifer!!!”
– Shanna L., Denver, North Carolina
“Sometimes you have these dream vacations you’d love to go on, but thinking about the planning kills the mood. I put Disney off for so long because I was so sure that the process of planning it would drive me insane. Plus I had zero knowledge of the parks since I had never been. From the moment I expressed my interest in going with Jennifer to the dreaded day the vacation came to an end, I can honestly say I not once felt overwhelmed with the logistical side of things. I got a feel for how detail oriented Jennifer was early on, but what i didn’t know was her insane amount of knowledge she has when it comes to all things related to vacationing at Disney. From dining reservations to fast passes she knows it all. Each day I would pull out the schedule she had prepared specifically for that day’s park/events and as each day came to a close I literally would think to myself… “wow she did it again” with the planning. We didn’t miss a thing. Reliability and understanding that each client will have different interest is one of her strongest contributions to her service. I had a trip of a lifetime and much thanks goes to Jennifer. I can’t wait to plan my next vacation with her. Thank you so much. It was every bit as magical as you said it would be.
– Justin M., Mooresville, North Carolina
Justin & Caitlin – two best friends on the trip of a lifetime!
Jett, Jalyn, and their families before visiting the longest-running dinner show in the country, the Hoop-Dee-Doo Musical Revue at Disney’s Fort Wilderness Resort & Campground.
“Jennifer is fantastic. She is always available for questions and requests. She made exactly what we wanted happen. She has so much knowledge and so much excitement–you feel very prepared to tackle Disney. She also helped us navigate Universal, which we had never done, so we really needed the guidance. We especially appreciated all the reading material about each park and tips to get through them successfully. I can’t recommend her enough!”
– Jett W., Wake Forest, North Carolina
“I could not be happier with our experience using Jennifer at Ears of Experience! From start to finish she provided amazing details, followed thru and followed up! She is a Disney Rock Star! I was completely clueless about how to schedule the fast passes and dinners etc at Disney and she created the perfect vacation for my family of four! I would recommend her to anyone planning a Disney adventure!!”
– Jenn B., Summerfield, NC
“If you’re planning a Disney vacation you MUST work with Jennifer, she made our trip so easy! Jennifer has a passion and love for Disney and wants all of her clients to have a perfect experience! There is nothing we would’ve changed about our trip- it was perfect! Thanks Jennifer for sharing your knowledge and making this an memory that will last a lifetime.”
– Samantha B., Charlotte, NC
– Jessica L., Stanley, NC